Realtor Second-Look Plan
A Realtor’s second-look plan protects the client and the contract.
A privacy-safe process for escalating a mortgage denial, identifying the actual obstacle, protecting deadlines, and coordinating a legitimate alternative without promising a rescue.
The fastest useful handoff names the problem and the deadline without circulating borrower documents or private financial details through a group email or text.
Send the transaction facts first
Provide the property type, county, contract stage, financing and appraisal deadlines, proposed loan program, and the prior lender’s stated concern. Do not send the borrower’s name, credit report, tax returns, bank statements, or denial letter through the general scenario form.
Let the borrower authorize the review
Gary coordinates directly with the borrower for authorization and secure document delivery. Realtor communication stays focused on milestones, deadlines, property issues, and decisions needed to protect the transaction.
Diagnose before changing lenders
Moving a file without understanding the failure can consume the remaining contract time. The review should distinguish a documentation problem, calculation error, program mismatch, lender overlay, property obstacle, or genuine readiness gap.
Communicate the answer clearly
The result may be another eligible path, a restructured transaction, or an honest not-yet plan. None of those outcomes should be represented as guaranteed approval or closing.
A clear next step
Escalate the obstacle before the deadline is lost.
Use the privacy-safe scenario brief or contact Gary directly with the transaction-level facts.